Delivery

How you receive your eSIM

• Right after payment is confirmed, we order your eSIM from our network partner.
• It normally arrives within a few minutes.
• You get it in My Account (QR code, activation details and a one-tap "Quick Install" button for iPhone) and by email.

Before you buy

• Your phone must support eSIM and be network-unlocked.
• Install the eSIM on Wi-Fi, then turn it on when you arrive at your destination.
• Validity starts when the eSIM first connects to a network at the destination.

Delayed delivery

If your eSIM has not arrived after 30 minutes, check My Account and your spam folder, then contact support@esimsafar.com. See our Refund policy.